Recent years have seen the development of a wide range of technological solutions enabling companies to enhance resilience, maintain stability and ensure business and real estate continuity. However, the adoption of these digital tools has been gradual and, in some parts of Asia, slow as companies lacked any urgency or compelling reasons to alter their approach.
The onset of COVID-19 has forced companies to adopt digital solutions at an unprecedented pace in recent months, with the outbreak appearing to be a genuine catalyst for change. In the retail sector, e-commerce has been critical to ensuring business survival, while in the office sector, cloud-based working tools and videoconference systems have facilitated remote and home-working.
Various property sectors have utilised virtual reality technology to conduct site visits and interior viewings, while artificial intelligence-enabled people-flow controls have been deployed by facilities management teams to monitor the body temperature of building visitors and mitigate the spread of the virus.
This ViewPoint by CBRE profiles some of the technologies that have been utilised in the office, retail and logistics sectors in recent months and explains why they are likely to have a long-term and far-reaching impact on the real estate industry.