In-store sales are recovering
The current pandemic situation, digitization and e-commerce are accelerating a change in human behaviour. People will still shop, but the question is where and how often. Shopping centers and retailers must respond to these changes and adapt, for example, by linking physical shopping to e-commerce, offering services, an attractive environment or enhancing the customer experience.
Tomáš Míček and Jan Janáček will guide you through the key takeaways of the Retail Market Outlook for 2022 and will reveal the trends for the year ahead.
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Jan Janáček
Head of Retail Sector I Head of A&T Retail